Say Goodbye to Long Commutes and Hello to CXWARE!
Welcome to a new way of working — flexible, remote, and on your terms.

At CXWARE, our well-known clients are looking for Independent Contractors to provide virtual customer support across various industries such as Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, and Tax Support.

As an Independent Contractor with CXWARE, you control your schedule. Choose when and where to work — from the comfort of your home or any quiet location. You’re your own boss, providing services based on your availability.

💡 CXWARE is proud to partner with top-tier clients who value flexibility, freedom, and professional excellence.

Why Choose CXWARE?

• 🏠 Work from Home – No more commuting or office politics.

• ⏰ Set Your Own Schedule – Fit work around your life, not the other way around.

• 💼 Be Your Own Boss – Choose the programs that suit your interests and availability.

What You’ll Do as an Independent Contractor:

Our clients seek independent professionals who are confident in:

• Handling inbound and outbound customer support calls.

• Listening, understanding, and quickly assessing customer needs.

• Delivering personalized and effective solutions.

• Maintaining professionalism and high-quality service in every interaction.

• Documenting call details and navigating multiple systems at once.

Do You Have What It Takes?

Successful CXWARE Independent Contractors typically excel in:

• Clear and professional communication.

• Critical thinking and creative problem-solving.

• Multitasking across systems and platforms.

• Providing excellent customer care with empathy and efficiency.

• Taking ownership of tasks and delivering consistent results.

Earning Potential & Business Flexibility:

At CXWARE, you are a self-employed 1099 Independent Contractor, not an employee. You’ll submit invoices and receive payments based on completed services. Most programs offer payment for time spent on calls, and many also include performance-based incentives.

Your earnings depend on:

• The opportunities you choose.

• Call volume and types.

• Your availability and performance.

As a contractor, you are responsible for your own taxes and expenses, giving you full control over your profit and business operations.

Ready to Experience the Freedom of CXWARE?

Discover what it means to be your own boss, support well-known clients, and build a career on your terms. Hear success stories, tips, and insights from our current Independent Contractors — and start creating a better work-life balance today.

Join the CXWARE network and redefine your future.  

Application and Certification Process

Join the CXWARE Network as an Independent Contractor

Becoming an Independent Contractor with CXWARE is a straightforward process designed to set you up for success. Here’s what to expect:

Step 1: Complete Your Application

Submit your application to join the CXWARE team. As part of the process, you’ll need to successfully pass a background and identity verification check.

💳 Note: A non-refundable processing fee of $25 is required for the background check, paid directly to our third-party vendor.

Step 2: Sign Your Agreements

• Sign the Independent Contractor Agreement

• Submit a completed IRS W-9 Form

You’ll be operating as a 1099 contractor, which gives you full control over your work schedule and earnings.

Step 3: Program Certification (When Applicable)

Some programs may have specific training and certification requirements to ensure quality service. These certifications must be completed before providing services.

We have new client programs launching every week, so you’ll have multiple opportunities to get started quickly!

Program Metrics & Service Standards

To maintain access to ongoing opportunities, you may be required to meet certain performance and availability metrics as determined by the client program.

Flexible Scheduling

You’re in charge of your time. Independent Contractors self-schedule in 30-minute blocks and can choose when and how often to provide services.

⏰ Call Availability: While availability may vary by client, most offer hours between 8 AM – 8 PM EST, and some even provide 24/7 service windows.

Technology Requirements

For a smooth experience, you’ll need to meet certain technical standards. Note that some clients may also require additional security tools and equipment.

⚠️ Important: CXWARE systems are not compatible with Mac or Chromebook devices at this time.

For best performance, please review our full list of technical requirements upon application.

Ready to Get Started?

Submit your application today. Once approved, a member of our onboarding team will reach out with next steps to get you certified and servicing clients!

 Service Area

At this time, CXWARE is actively accepting Independent Contractor applications from select U.S. states. Please check our latest list during the application process.

Take control of your schedule. Build a business on your terms. Start your journey with CXWARE today!