1. Introduction

At CXWARE Agent Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our services, websites, and communications. By using our services, you agree to the terms outlined below.

2. Information We Collect

We may collect personal information in the following ways:

• Information You Provide: When you sign up, apply to become an agent, or contact us, we may collect your name, email address, phone number, address, resume, and other relevant details.

• Usage Data: We collect information about how you interact with our website and platform, including IP address, browser type, device information, and access times.

• Communications: We may store records of communications between you and CXWARE, including emails and support inquiries.

3. How We Use Your Information

We use your information to:

• Evaluate and process applications to become a CXWARE agent

• Provide support and communicate important updates

• Improve our services, website functionality, and user experience

• Maintain security and ensure compliance with applicable laws

• Send marketing or promotional emails (you can opt-out anytime)

4. Sharing Your Information

We do not sell your personal data. However, we may share information with:

• Trusted third-party service providers who assist in operations, under strict confidentiality

• Legal or regulatory authorities if required by law or for safety and compliance reasons

• Business partners or clients, only as necessary for service delivery and support

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system can be 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications

• Request limitations on how your data is used

To exercise these rights, email us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

CXWARE Agent Solutions
66 W Flagler St, Suite 900, Miami, FL 33130
Email: [email protected] or [email protected]