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Got Questions? We’ve Got You

Everything You Need to Know About Working with CXWARE

Residency Requirements

Applicants must be residents any country in Latin America or must reside in one of the following states in the USA : AK, AL, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

✓ Be 18 years or older

✓ Have completed a high school diploma or equivalent

✓ Be a resident of, and authorized to work in, the United States 

  • Operating System: Windows 10 (Windows 11 may be supported by select clients).
    ⚠️ Apple/Mac and Chromebooks are not compatible.

  • Processor: 3.0 GHz Intel Pentium P4 or better

  • Memory (RAM): 4 GB or more

  • Monitor: At least 1024 x 768 resolution
    🔄 Dual monitors are strongly encouraged and may be required.

  • USB headset with microphone are required.   

  • Enable automatic Windows Updates

  • Use Windows Firewall

  • Install anti-virus software and enable automatic updates

  • Install adware/anti-malware protection software

How and when will I get paid?
Payments are made directly by the client hiring you. Each opportunity clearly mentions the payment method and schedule.
Schedules vary. Some roles are fixed, others are flexible—you choose what fits your lifestyle.
All roles are independent contractor positions. You’re in control of your own time and tax obligations.

You’ll use the client’s system to manage hours and performance metrics, which they will guide you through during onboarding.  

What services does CXWARE provide?
We specialize in Customer Service, Inbound and Insurance Sales, Healthcare Patient Support, and Retail Support tailored to meet diverse business needs.
Our team is trained to deliver consistent, people-first support, acting as an extension of your brand to ensure customer satisfaction.
We serve multiple sectors including healthcare, retail, insurance, and general customer support industries.
By providing scalable and flexible support solutions that adapt as your business needs evolve, helping improve customer experience and operational efficiency.
We combine industry expertise with a commitment to integrity and excellence, delivering tailored, reliable services that build trust and drive success.
What services do you offer?
We provide expert solutions in Customer Service, Inbound and Insurance Sales, Healthcare Patient Support, and Retail Support to help businesses enhance their customer experience.
Simply reach out to us through our contact form or phone, and our team will guide you through the onboarding process tailored to your needs.
We specialize in supporting healthcare, retail, insurance, and various customer service industries, adapting our solutions to fit each sector’s unique requirements.
We maintain high standards through thorough training, regular performance monitoring, and a people-first approach that treats your customers with care and professionalism.
Our commitment to personalized service, industry expertise, and flexible support solutions sets us apart, allowing us to build strong partnerships that drive real business growth.
You can contact our support team via email, phone, or our website’s contact form. We’re available to assist you promptly and effectively.
What types of customer service do you provide?
We offer comprehensive customer service solutions including inbound support, complaint handling, and client engagement tailored to your business needs.
Yes, we have trained professionals who deliver compassionate and compliant healthcare patient support services.
Absolutely! Our experienced team assists with inbound insurance sales, customer inquiries, and policy information to boost your sales performance.
We provide a range of retail support services including order management, product inquiries, and customer assistance to enhance your retail operations.
Yes, our solutions are designed to scale with your business, allowing you to expand support as your customer base grows.
We tailor our service delivery by understanding the unique challenges and compliance requirements of each industry, ensuring relevant and effective support.

Need Help or Have a Question?

We’re here for you! If you’re facing challenges, need assistance, or simply have a question, don’t hesitate to reach out. Contact our support team anytime at [email protected] — we’re always ready to help you succeed.

Email

[email protected]

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